Call centre employment picture shows stability

Our recent survey of pay and conditions in call centres shows signs of the economic uncertainty that has arisen in the wake of the vote to leave the EU, with an easing of the recruitment and retention pressures employers reported last year.

To read the rest of this article, you must have access to our subscriber zone. To subscribe, email, call +44 (0) 1702 669549 or fill in our enquiry form here. If you are already a subscriber, please login below.

Existing Users Log In